Avoid! They protect sellers and don’t care about buyers. So if you wanna sell item which is broken or in poor condition for the price of brand new this is the right place for it. Otherwise you’ll be very disappointed. Be aware thee is no returns/ refunds here whatsoever. I bought a bag and coat and both were listed incorrectly! Coat listed as cashmere with mink fur turned out to be wool with rabbit fur. And bag listed as crossbody one missed a strap, so you can’t really wear it! Tried contact sellers but they ignored my messages. Spent £4500 in total for items I don’t like and don’t want. Customer service is useless, they not gonna help because their commission included in the sales.