If I could give them zero star, I would. I sold an authentic LV wallet and when it made it to their warehouse they rejected my item saying it didn’t meet to their standards for the engravings/metallic parts/fasteners and they couldn’t even be more specific about it! The best is yet to come, I had to pay $15 just to have them ship it back to me otherwise they would destroy the item if it wasn’t claimed within 6 months! After doing so, the item was authenticated through real authentication and I sent the info over to them and they still denied my claim. I was requesting my $15 back since I was at no fault and they couldn’t own up to their mistake.