The most horrific organization with criminal policies. I ordered a Saint Laurent jacket which took a month to ship. The product was an obvious counterfeit. The customer Service was HORRIBLE. I called 3 times and emailed 2 times before Alex finally was kind enough to send me the return label. He was the only person who did anything . The strategy seems to be to sell counterfeit items and hope no one notices/ then make the process of returning it so arduous that you just forget about it. I have bought many times before - I am beyond disappointed
5 years ago
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