Customer service is extremely slow and rude, they don’t care about their customers. My first time buying on this site I saw 25.00 off 150.00 with code welcomeus that’s why I bought. When I paid and the code seemed to apply so I checked out and paid but it never applied. Moments later I contact customer service so they can help me make the adjustment for a partial refund or cancel and rebuy, and that’s the response I got per screen shot below. I have to take this with my credit card company hopefully to get my partial refund. I don’t recommend this site at all, every bad experience for the first time buying here! Order number 25905503