I ordered a product on a boxing day sale. After 3 weeks i had already been charged on my Visa and the product had not yet arrived. I called the carrier and the parcel had not been sent out from Walmart. I then called Walmart and they said they will check with the delivery company. The issue was escalated and said I would be contacted within 3-5 days on where the product was. After the 5th day I called back and still no resolution. The customer service representative said I can order the exact same product again online at the same price I paid back 4 weeks ago on sale. I said thank you and ask them to email me the information so I have a record of the offer. They refused to email me the offer. I was then transferred to a supervisor who said they could not email me the offer. I I wanted the offer I had to re-order the exact same product again on line and they would honor the original price. I had to be done instantly as the offer would expire. After about 1 hour and 45 minutes I placed the order on line and they adjusted the price. Problem was that I was still being charged the tax on the regular price. They only offered a credit on the price difference. I asked why i am paying more for the exact same product I ordered 4 weeks ago that you have not delivered to me yet. The supervisor then tried to give me a math lessen as if I was stupid. This has been the worst experience ever dealing with an online purchase.