Anonymous
Ordered moving boxes 03/11/2021, informed they would arrive via FedEx 03/16/2021. Never came, so I called CS and spoke with Janissen. She appologized and placed another order 03/16/2021, and stated the boxes will arrive 03/18/2021. Checked status via FedEx 03/17/21, and no shipping info - just a label created. Contact CS again and spoke to "Mary' - she hung-up on me. Called back and spoke to 'Aaron" he appologized and stated they boxes would arrive 03/19/2021, ship out 03/18/2021. I was furious since I was promised they would arrive 03/18/2021 by Janissen - but Arron PROMISED the items would arrive on 03/19/2021 and offered me a $25 GC. I let him know I was moving that weekend, and NEED the boxes to move. He, again, guaranteed the boxes would arrive by 03/19/2021 via FedEx. So it's 03/19/2021 and I checked the FedEx tracking number via FedEx...."Shipping label created". ARE YOU SERIOUS!!!!!!????? They haven't even shipped the items GUARANTEED to arrive today!!!!!!!!! I have to be out of the unit, and I'm now looking at a $1,400 fee, for not leaving by agreed date. DO NOT ORDER FROM WALMART!!!!!! You will NEVER get your items and they will continue giving you the run-around and place blame on others (in this case - FedEx). I placed this order in MORE than enough time to get these here before I have people come in to help me pack. I will be filing a complaint AGAINST Walmart with the BBB. I am also contacting a lawyer for next-steps regarding taking action AGAINST Walmart for the $1,400 in fees I will incur.
3 years ago
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