Terrible experience this past weekend at Walmart Superstore, 201 Walton Way, Cedar Park, TX 78613.  I had a return within 30 days of purchase.  The initial purchase was a request from a store associate who recommended I buy the item and return if there were any issues.  After accepting the recommendation of the associate, the product turned out to be defective - appears to be the low quality of the product.  I returned to the store and narrated the issue to customer service - was told that based on their policy, my only resort was to hold on to the item - no option for a refund or store credit.  Based on their policy, my only resort was to get a replacement and since they had none at the store, drive from one Walmart store to another till I could find one - BLATANT DISRESPECT FOR CUSTOMER'S TIME.  I finally accosted a manager onsite (Daniel, a team lead) and relayed the story to him.  He asked for the name of the store associate, which I obviously didn't have. Initially, he appeared to help me but then finally repeated the same spill from customer service - drive from store to store till I could find a replacement.  Nothing could be done onsite.  What kind of a return policy is this?  I left their product for them at the location. Now, they have the returned product as well as my money.  I'm boycotting Walmart going forward - would rather spend my money and resources at a place that values its customers.  The store manager, Michael, wasn't onsite, and I was told to get his contact info from the front of the office location, but that as well was unavailable.  Treat your customers better and improve your return policy!  There are so many alternative options to the products you sell.