Does your "refund ban policy" allow you to accuse customers who shop by home delivery of refund abuse even though they did not? My wife cried tonight thinking she did something horrible. Your website "permanently banned" our account from online shopping and upset her greatly. I'm not sure what else to tell you other than my loved one did not deserve to be punished or treated like a refund thief in any capacity. Lifting that online shopping ban off our account is the right thing to do.
3 years ago
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