Anonymous
I ordered 4 tires on 9/20. Walmart charged my credit card on 9/21 (before shipping). Tires were to be delivered to a Walmart store on 9/25. They didn't arrive. And as on 10/27 they still havent. I cancelled the order on 9/27. Walmart.com only cancelled 1 of the tires ordered, and still has "Cancellation Requested" and "Delayed" as the status. I have contacted Walmart 3 times. Apologies by the agent, and claims that it is fixed and I would have my full refund in 5 days, then 10 days. I have received full refund for 1 tire, partial for 1 tire. I am still out more than $400. No tires,and they are apparently planning to keep most of my money. Never a written status. No apologies from any manager. Walmart.com has a poor web site, and apparently cannot manage it at all. I strongly recommend that no one purchase from them. My experience shows you will get nothing but grief if you do.
2 years ago
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