jim winkler
Dec. 2022. I decided to wean off Amazon…to0 big, to powerful. As a replacement I decided to try Walmart, WRONG I ORDERED A SET OF TIRES FOR MY CAR. When they came, I went to the Walmart auto unit in Frederick, MD. My tires were there but the mechanic tells me that he cannot service my type of auto due to problems with the auto lift at his service area. According to him I would have to go to another Walmart to try and get the tires installed (and yes, I had already paid in full for the tires). So, I went to the second Walmart and found the same problem they also could not put my car up on their lift. This Walmart is in Fredrick, MD about 40 miles from my home, so, an 80-miles round trip. The second place they sent me to be another 30 miles from the Frederick store to the second store. So, now I have driven 140 miles with gas at $4.00/ gallon. When I asked to speak to a manager at the Frederick store, I had to wait for over an hour to see her. She was rude as well as belligerent and unhelpful. I was forced to take the car I had bought the tires for to a local gas station and pay $126.00 in addition to what I had already paid Walmart. But more than that I found the employees at both Walmart stores to seem “afraid” and “powerless”…and for that reason I am back to amazon.
1 year ago
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