I order a twin size box spring on line, looking at the picture it showed a regular box spring on a metal frame. Instead of getting what was showed in the picture I received a metal frame. The picture misrepresented what I thought I was ordering. When I called customer service I was very disappointed. My order number is 2000106-40873090 I will be contacting the Minnesota attorney General office because the picture should have shown the actual item of the item first. You took my money right then and there but you refuse to return it until you get the item back. I don't want the item I'm 65 years old with a bad back and a sciatica nerve and on a fix income. I will never order from your company again. This is my third messed up order.