Anonymous
Walmart Order #2000107-49873686. Walmart sent us damaged, opened, cut-up, jagged-edged runners and I processed a refund. They never picked up @ our location 2 days in a row, after sending me the return label with our address clearly listed on it. I called today @ 8:24am and the rep hung up on me after 7 minutes! Called again @ 8:33am on the call for 56 min, 34 secs, all the while Walmart ping-ponged me back and forth to the same 2 departments making me repeat all info again & again just to keep ignoring the issues on this return, repeating themselves that they CAN NOT DO ANYTHING further since a return is already in process, telling me I have to track the pick up on Fedex, even after I repeated myself telling them the TRACKING NUMBER from Fedex wasn't/isn't valid, therefore it's impossible. RASHIDA, the last rep I had the displeasure of dealing with, refused to assist me properly and ONLY told me to look up my return label in my account and she'd reschedule it. A return Pick UP label that she was informed a dozen times, that was NOT VALID, then she ended the call.
1 year ago
Read Walmart Reviews
Walmart has a 2.0 average rating from 1,084 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial