Brought Keurig and the K-Cup did not work, took back to the store 2 days later with my receipt and the woman in customer service told me the serial number did not match the box, she called another woman over and I was told they could not get my money back. The woman then told me I should contact Keurig, meanwhile i bought the product from there store and had my receipt. I then said someone must of returned this product and now it becomes my problem that is damage and have a receipt and now that the serial numbers don't match i am out $109.00. Customer service ladies were VERY RUDE . I will never buy another item from this store. They take your money and don't give a DAM about you. Someone did not do their job in customer service and now my product that I paid $109.00 and found out the serial number do not match i don't get my money back. People reading this shop at Amazon or other stores that respect the customer if the item does not work. If i could this rating a 0 i would, it does not even deserve a 1