Well there is only way to start this post. I want to take this opportunity to openly let Walmart that going forward I will be spending all of my money with other businesses. I stopped at Walmart in Piqua, OH on my way to Eldora Speedway. I purchased several items including a 15 inch inflatable mattress for $59.00 plus tax. When I was getting ready to got to bed last night I inflated the mattress just to find out it did not fit into the space. So I very carefully let the air out, fold it and put it back in the box and was going to take it back for a refund. I went to the Walmart in Celina, OH this afternoon to purchase some additional things for the weekend and attempted to return the mattress. I was informed by their customer service counter that it is now a Walmart policy to not refund the money. If the air mattress box has been opened then you cannot return. You can purchase another mattress if you pay more that is good for Walmart but before you can leave the store with your new purchase they will open that box so that you cannot return that mattress. My problems with this I believe is very simple. There are no signs anywhere informing customers of their policy. When I purchased the mattress in Piqua no one made aware of their policy. So after speaking with a manager, Adam at the Celina store he informed me that I could call and file a complaint with Walmart corporate offices. I attempted to do that but the young lady played the I she could not hear me game when I started to explain how in my opinion the level of customer service has taken a very serious decline at Walmart over the past few months. Heck since they want to to check myself out, bag my purchases then I should be able to handle my own refund. I walked out of the Celina Walmart and left the mattress with their customer service as I don’t need any more extra stuff occupying space in my house. So the bottom line in my opinion is the following: 1. If you treat customers poorly then they will spend their money at other stores. 2. The $59.00 plus tax will hopefully next break me but Walmart has lost a very long term customer! I may not have spent thousands each year but going forward I will be spending my money with companies that actually care about taking care of their customers. So also be careful regarding what you buy at Walmart as you may not be able to return it! Let me know if you have been treated like this at any other Walmart stores. Thanks for reading and have a great day!