I ordered an item online on Dec 02 which notified me that it was lost. Upon calling I was refunded the cost of the item. I then asked if the item should somehow show up - should I return it. I was told "no- you may just keep the item". I received the item almost 2 weeks after it was supposed to be delivered. I gave it to a friend and moved on. Almost 3 months later. (Feb 20th) I am informed the item was delivered and that I had to return it or else be charged for the item. After talking to a customer representative I must now travel 2 hours to the friend who has the item and return it at a store. I'm frustrated because now I must carve 2 hours to drive and pick up an item that has to be returned. This all could have been avoided if I was first told almost 3 months ago when I first called that I should return it even after receiving the item that was delivered weeks late.