Patrick Stewart
Not too big on Wallyworld these days during the covid 19 outbreak. Yes...they're useful. Yes...they're convenient. Yes...they can be OKish sometimes. Yes...they're one of the only options around that many of us can use. Those are the benefits and those are also the problems, especially right now. The company (like most) cares more about money than their customers. I'm just going to copy and paste what I already wrote on Google reviews about what's been happening. I'm "GASHUBOY" on there: "During "better times", aka pre-corona virus, the 9-Mile store is OK. They usually are fairly decently stocked and the store is maintained in an acceptable way. Just like any store anywhere, you have some amazing and thoughtful employees and some that couldn't care less if you left the store and died. That's fine and...normal in a sad way. My problem is with some of the "customer service" department and the warehouse folks who handle the online stuff. I know we're in rough times right now but they have started to get funky. Starting in late March and early April: They sent things like our 20 pound bag of bug poison in the same box as food items and supplements. One of those items was a bag of ground flax seed which looks exactly like the bug poison. Got a refund for that no problem. Several other shipments after that were still packed badly with items put together that shouldn't be and BADLY cushioned. Caused some damage. I had to get multiple refunds and that worked OK until they stopped responding and dealing with the problems. The last problem, some dented cans, they just sent a useless form letter. Can't bring stuff back to the store because I can't go out due to a prediabetes risk factor. Sigh. Update 5-5-2020: Walmart continues to send dented cans. Also sent a ripped open bag of cough drops-- the outer shipping box was fine on most orders. Still making it pretty much impossible to contact them online to deal with ANY problems. They doing this deliberately??? You also can't leave honest or complete feedback about anything (items, condition, etc.) on Walmart.com. They will either NOT publish your review or they edit it harshly. Anyone surprised? Glad you can HONESTLY leave feedback on here. Not that they care. Update 5-14-2020: Ordered 7 more cans of chicken to prep for coronavirus wave 2. Almost all of them were deeply dented. They give you the option to go into chat with someone now. The wait is usually an hour or more. Was writing this while waiting in chat btw. Finally got somebody to reply-- YAAAAAAY! Update post chat: USELESSSSSS!!!! They required me to send back the dented stuff. Needed to repackage the stuff and print out a label which I couldn't because if NO printer. OR...I could go out and take it back to the store...during the corona outbreak. Thanks Malfart! Here to make life better for allllll of us during these troubled times."
3 years ago
Read Walmart Reviews
Walmart has a 2.0 average rating from 1,083 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial