Anonymous
Walmart healthcare Dallas GA This is a formal complaint Yesterday, I visited the Dallas Ga healthcare center yesterday for a scheduled dental appointment at 10am. There were 3 people with appointments including me. They asked each of us the same questions: have you been tested for covid19 and do you have a fever. The Caucasian female and make answered no to covid19 test and I said I had been tested and it was negative. Then all three of us said we didn’t have a fever. They proceeded to take them back to the dentist however continued to question me. They asked why did I get the test and I said because it was recommended that we all recommended to get tested by healthcare workers and by our elected officials. Then they took my temperature and said it was 99.1 and they refused to treat me although I was in excruciating pain and needed dental care. I insisted they take the temperature again and they took it under the arm and it was 98.1. They still said I had a fever so wouldn’t treat me. Then she asked if I had drank coffee and I said yes. I also drove a convertible so of course I was warm. They recommended I come back July 11 when fever is gone. I pleaded with them to let me see the dentist and they said No. In pain and upset and confused I drive directly to the Peachtree urgent care in Lithonia and my vitals were taken and the temperature was 95.5. They said I needed an oral surgeon immediately to correct the problem and made a referral. For the record either this behavior is medical incompetence or pure 21st century racism. First temperatures 98 and 99 it is not considered clinical fevers by basic healthcare standards and number two the real temperature did not warrant me being denied healthcare especially when I drove 51 miles because the treatment cost at that facility was economically. I will never refer anyone here because they have clearly shown their patient biases towards people of color. Second I will be asking for an internal review of all their patient procedures to ensure fairness is given to all in regards to treatment. It was humiliating and embarrassing and it cost me 122 miles on my car and it was wasted time and to add I was in extreme pain. Was told to come back July 11
3 years ago
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