Anonymous
I purchased a queen size bedspread fully reading the dimensions so that it would fit my bed. Bottom line, it did not. That said, I returned the article. Previously, it cost approx $23.00 for shipping...and the return was the same. I called MW customer complaint department ... the representative I spoke with was not at all cooperative; she was defensive on the shipping charges ... and ultimately hung up on me before my concern was resolved. I will never ever purchase another item from MW...their customer service department obviously does not realize there are so many other companies waive a shipping charge depending on the value of the order .... she was defensive again. It cost me close to $50.00 in shipping charges for an item that did not come close to the sizing description in the catalog. In speaking with this person, she said the article was true to size .... I bantered with her on this because it was not, which is why I returned the bedspread. Take heed everyone before you purchase online .... their customer service is not one to be desired. (Staying with Target, Amazon etc.) :-)
4 years ago
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Montgomery Ward has a 1.6 average rating from 71 reviews
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