In December of 2019, I paid off my Seventh Avenue account early on the 5th of the month. Montgomery ward is the sister company of Seventh Avenue. On the morning of December 5th I checked my banking app on my phone to see if 7th Avenue was debited from my account. It was and underneath was a 50.00 debit withdrawal from Montgomery ward whom I never had purchased from. I immediately called both companies who had different stories. First was fraud, the accusations someone in my family had opened an account. I live with just my husband and we are both 56 years old. The calls to them were useless. Finally a few months after dozens of calls I demanded a list of what was supposedly purchased. I got a letter stating "Purchase " then the amount of 50.00. Now I'm out of 50.00, but they sent me another statement saying I owed them yet another 50.00 for a purchase. Fuming I called Montgomey Ward and they said they were sending a fraud packet for me to fill out. I received a piece of paper relaying the instructions on the following pages to be filled and sent out ASAP. There was just a single paper nothing else. Well, they took 50.00 from my account without authorization in Dec.and now wanted another 50.00 plus late charges. I ignored the mounting pike of letters until I received one threatening me with collections. Also, they said with the filled out instructions on fraud I must have it notarized. Now, this is currently now in the COVID-19, my bank lobby is closed, no notary is open, I dont drive due to disability. I knew I lost my initial $50 they stole from my bank account, and they wanted another 50.00, I paid off the second 50.00 plus late charges to get them out of my life. I am currently demanding a pay off letter before they swindle me out of more money, then the BBB will be called with my bank account statement from December of last year, plus the past statements of demanding $57.00 more. I'm put of $107.00. Please dont associate with this scam company. They need to be shut down!!!!