Absolutely the worst customer service ever purchased two gold necklaces was sold a solid gold only to find out they where gold platted.
Returned to shop for a refund no chance only offered a credit note which I didn’t want contacted customer service by email who said no refunds for something I was totally miss sold as member of staff assured me it was solid gold when asked.
I have asked for the CCTV footage to prove what was said to me question what no luck there either
This shop needs to be avoided at all costs
2 years ago
Warren James Jewellers has a
1.8
average rating
from
189
reviews
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