OM
Very disappointed about the staff attitude. I wanted to buy some wedding rings that they had to order as they had size only for one of us. All good until I've got a call today saying that they can't order one of them as is Christmas, so I can come to buy the one they have in stock and try another of their store to find the other. As they said I can ring and ask the other store if they have it in stock, I asked them yo do it for me as it was easier and ring me back and tell me. The answer was that they can't ring themselves. So terrible customer service experience. After I've been in touch with their customer service team their answer was to go in their store and order them. That is what I have done in the first instance so no helpful at all.
4 years ago
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Warren James Jewellers has a 1.8 average rating from 189 reviews

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