Poor customer service for a Return. I found the chosen size of my dress huge ( their sizes run large, it seems) refund. The item was in crumpled polythene and was obviously a return. I retuned the item and I have tracking. They have received it ages ago (according to the tracking...) I have emailed White Stuff twice to confirm they have the item, and have never received any reply whatsoever. Each time I phone I am told curtly a different date I have to wait for, for my refund. I have been told variously 10 days and two weeks. That is quite a long time to wait for refund to be quite honest. Most companies refund on receipt of item these days. I will not be using this company again. Customer Service is poor.