I visit fareham branch of Wilco frequently..always find staff members very helpful and cheerful. Any queries I may ask regarding products are usually dealt with positively .karen is one member of staff in particular unfortunately many staff in store are lovely but I’m unable to name them. Recently I’ve seen some improvement in reducing queues by opening tills other than ‘card only’ when busy...which I’d found very frustrating as the only cash till was usually the one selling lottery causing a huge delay to normal flow of customers just wanting to pay and go. Thankyou to all the lovey staff at fareham.de