Your refund policy without a reciept, even tho it has Wilko brand printed on the item is an absolute disgrace. I will never shop at Wilko again. A refund I can understand but to not even offer an exchange!!! Whoever changed the exchange policy without a reciept needs to look at this again, surely with on line shopping coming more popular and so many shop having to close down, they would want people's business... Very disappointed ex customer.