What an utter disgrace of a service paid for next day delivery of a Christmas tree which after 50minutes of trying to get through to customer services informed they unsure of when the tree would be delivered. Not only did I take a day off work especially I do not get a refund until they receive the tree. Rude customer advisors, quick enough to take monies however difficult to return. I will never use this shambles of a store again. I have one unhappy daughter who wanted a Christmas tree today.