Terrible customer service support - Phoned twice to chase an order that I hadn’t received & the first customer service rep just fobbed me off & did nothing to help resolve the issue whilst the second was incredibly abrupt - In my opinion anyone that can’t bear to listen to a customer complaint should not be in this profession neither should those who decline to help resolve customer complaints or issues… Way to go Wilko’s! I’ve been a loyal customer for many years but I’ll start shopping elsewhere following this
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