Ordered a rocking chair for £89.99 which I decided to return. I have proof they received it. After 4 weeks I had, had no refund. Emailed them I to ask where my refund was and I then received £9.99. So they have had £80.00 of my money since the 13th June 2024.
Despite emailing, sending formal complaint letters (which they should reply to within 7 days) I have had nothing back, and have been fobbed off with excuses. Eventually got in touch with the credit card company , and hopefully they will sort it. Please do not waste your time and well earned money on this company. They do not deserve it!! And you may well regret it!