We ordered a shed and received the wrong item, contacted the customer service team at first and they seemed happy at first to resolve the issue but then we have seemed to be fobbed off time and time again, every time we email its the same automated service saying give us 48hrs to respond, the item we received was significantly cheaper than the one we ordered so we have asked for a refund and after numerous attempts are still no further forward and still awaiting an answer. I can honestly say i would never order from this company again and warn others not to either. They have literally no customer service and when making mistakes they hide away but are happy to take your money and run