Absolutely DISGRACEFUL do not shop online at wikos. Ordered a lamp. I only received part of it. I contacted them online through a chat. They rearranged a courier to collect it then ordered me a replacement. Still waiting for the replacement!! Over a week when it was supposed to be here on the date it said. When I go online to my order details they keep putting the date back. I tracked my order from DHL. Status has been delayed. This had gone on and on. I just want my lamp. Service is appealing. I emailed wilkos still not heard a thing back. AVOID
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