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Kara
What put 0 stars but that’s not an option. Ordered a table and an avery lamp from this company. The table and the lamp were both being delivered by different companies. I received the table with no issues however this lamp was taking its time. DHL was the apparent courier for this item and they had “no tracking information” can’t speak to a physical person at wilko so was emailing them back and forward. Getting told “it’s been shipped” when after 7 days of complete hell, they admitted the lamp was out of stock and it was shipped in the first place. I disputed the payment through my bank and got it back and purchased a different lamp that was in stock. 4 days later contacted them as to why it hasn’t been dispatched and shocker, it’s now out of stock… it wasn’t when I bought so it doesn’t make sense. Trying to speak to one of their advisors is like speaking to a brick wall, clearly no trained correctly and don’t have a clue what they’re doing. Requested a cancellation and refund and of course they want me to wait 48 hours to get that approved as well. AVOID AT ALL COSTS
4 days ago
Read Wilko Reviews
Wilko has a 2.6 average rating from 684 reviews