have been a loyal Wilko customer for years, but after my recent experience I will never buy from them again. The paint I purchased was completely unusable — watery, with no coverage, and left my walls looking awful. I’ve used the exact same paint on other properties without any issue, so this was clearly a faulty batch. When I contacted customer service, instead of listening, they spoke to me like I was a child and even tried to tell me how to paint. To make matters worse, they refused to take any responsibility or offer a resolution simply because the tin had been opened — as though it’s possible to know paint is faulty without opening it! This shows a complete lack of customer care and accountability. Wilko clearly does not stand by the quality of its products, nor do they value long-standing customers. I’ll be taking my business elsewhere from now on. Doesn't warrant any stars as far as I am concerned.