If I could give minus stars I would, never in my life have I come across such a terrible service, their online services is pathetic taking over 4 hours to answer a message, a conversation can take a few days, then it goes to emails where they then just ignore. I bought a set of 2 dining chairs, lovely chairs but the bolt holes don't line up to put them together, didn't realise they was no customer service number where you spoke to an agent and get the matter resolved quickly, in stead it's all on line and when they do respond they are not at all pleasant and don't fulfill what they say they'll do.... This company shouldn't be allowed to trade like this and rip people off...they need reporting.... Like many others here this is the first and last time I will ever buy anything from Wilco's again... Avoid at all costs, it's worth paying a little bit more from a more reputable shop, with a customer service phone number.