ordered an item for delivery to store a week later no email. Rang the store unhelpful, could not tell me even with the order tracking number that they had received it. Accused the bank holiday of throwing everything out the system???? it had now been 6 days since the bank holiday and 9 days since the order was placed. More hassle waiting for this item of paint, could have completed the job if only i wished i had bought it from another store. Hindsight is a wonderful thing. Don't waste your time on online ordering, its a complete and utter waste of time! would love to give 0 stars but cannot do that!