Hi guys, I baught clothes online 29 Mar 2023. Received the standard email with your order details and the expected date of delivery. My delivery date 5 April 2023. I noticed online it displayed delivered and also the expected delivery date - so I did not respond. 5 April 2023 came and when I phoned them late afternoon around 16:23 - the parcel had been delivered to a person who's name I did not know. - you can just imagine MY WORRIED FACE!! Then the 48hour processing started - so by Saturday, 8 April 2023 I received an email with the courier details. All it stated - the wrong address - LIMPOPO PROVINCE. We live in the WESTERN CAPE. And a person signed for the package, who was not me!! I email them Saturday, and on Monday, 10 April 2023 with the findings - when you type the gps coordinates in google maps it takes you to LIMPOPO, when I revisited my invoice, that address takes me to WESTERN CAPE. Their reply - it has been escalate - I will have to wait another 48hours. So we phone them 12 April 2023 - they are waiting for the courier to get the parcel. When it arrives at the warehouse only then will my package be shipped again!!| PEOPLE, on your delivery slip it says the box has been delivered 31 March 2023, don't you think that person would have used the items by now? Me, the customer, did not make any mistakes, why should I wait SOOOOOO long for my package to arrive? Sort out the customer FIRST, then the logistics!! Do not you know customer service 101 rules! Why should I, the customer wait until you receive the items, inspect them before It gets shipped back to me, the customer- Is not that unfair???? I'm truely dumb founded