“Bought a packable puffer ladies jacket 02 June 2026 priced at R799 and the elastic drawstring of the hood came loose today?
Would think this is excellent quality”
“Will never buy chicken schnitzels from Woolworths ever again. It is tough and unedible!!..You pay through your neck for supposedly quality products. Not worth it..pleade do yourself a favour and bypass Woolworths...they will not see me again”
“Food mostly out of date, at times in date but not usable, as gone bad, and none are sealed lids just pop off, and cans appear faulty and can not open if i spend 75 as u have to for orders and csn only irder obce a month to a fortnight if lucky thrn receive at a ungodly hour when noone cooks or eats unless obeise instead starving a customer as no food avsilabilty and when it is not everythibg is vorrect and if yout wanting yo make somethong and they dont have it the ingredients for that one thing is now no good so theres no point in buying woolwirths food unless u maybe able yo eat it rven though its not from one thing it has multiple things contains some meat or some from some other all mixed in togrther are you serious i would have upload pictuees but for some reason like other stores there yoyr not allowed”
“Woolworths Key West. Thank you to Neo in the ladies underwear department! She was so patient with me and gave me top tier service even though I was only there to fit on to order online. I will be visiting this store again. Thank you so much for being so kind and willing!!! Please give her a raise!”
“Sphamandla the Manager at Woolies Vanderbijlpark, I would love to thank you for going the extra mile in giving us shopping with a smile - appreciated”
“I don't want another app on my phone, but in order to benefit my charity, apparently I have to load yet more nonsense to take up more space. I've tried four times to get a card so that I don't have to carry my phone with me when I go shopping, but to no avail.
Moreover, you're spamming me with emails, even though I'm sure I asked not to be contacted. There appears to be no easily locatable space on the app to allow me to disable your communications.
You're not reading your customers, who are already overwhelmed by heaps of spam from everyone. It leaves a sour taste for me and making me consider rather just using Checkers.”
“Woolworths get a product like gluten free rolls that are devine, but then suddenly disappears and cannot give clients a answer why. Same with Gluten free pizza bases. They also started increasing their sugar in products. There is also about no sugarless(no sugar added) products any more. Great disappointment, but they do not care.”
“It is disgraceful that you choose to "tie our hands" by FORCING us to have an App on our phone and disregarding a physical card which virtually every retail establishment uses. You may see yourselves as bring progressive want to be "ahead of the curve" but you need to take cognisance of the fact that a lot of elderly people like myself and not everybody likes to have endless Apps on our phones or even travel with one's phone all the time. I am to say the least seriously unimpressed and judging by the conversation in the queue I am no alone. Whatever happened to ones constitutional rights ??!!!”
“I got somehing as a gift and when I tried to return the baby re eiver(which was the gift) they would not let us return it as it did not have a black tag and nothing else was wrong
This was musgrave branch”
“I got somehing as a gift and when I tried to return the baby re eiver(which was the gift) they would not let us return it as it did not have a black tag and nothing else was wrong
This was musgrave branch”
“I placed an order on the 25th of May, cancelled the order but I have been trying to request for a refund since the 9th of June. All am getting is the issue has been escalated. To who?
They don't respond to the emails or anything. It's so tiring”
“My husband app **** for a store card and was provisionally approved and he had to upload or send documents to confirm his identity. But everytime he did the online bot kept saying his file was to big, so we emailed them. Anyway 2 days go past he gets an sms saying they need his documents so we called the contact centre and he was advised to ignore the sms they can see his documents were sent. Then another 2 days go past another sms and email asking for documents. At this point his livid because how many times must a person take a selfie or send documents. So we called them and he was told oh you are approved you can collect your card at these stores and you can use the virtual card in the app. So he logs onto his app and tried to activate the virtual card but there was a contact number there that was not his so we call again mind u woolworths it's a shared cost so this is airtime that must be bought, shocking. So we call and they update and again they say u can collect or use virtual card in store. So my husband goes to shop and at the till they tell him no credit oh my god he was so embarrassed, he goes and shows them the app showing the approved credit and they can see his card is activated. But they are saying on the system it's showing zero credit. Like what the actual! Woolworths get your ducks in a row please. Now we must call again and buy more airtime to figure out what is wrong. My husband already said he is not taking more selfies or sending more documents. The fact is he was verbally advised over the phone and he has proof on the app his approved so what is wrong. I wish I could give no stars...”
“Delivery was for birthday. Part order delivered on the birthday date. 10 days later other item delivered.
Absolutely not communicating.
Will never order online again. App details regarding delivery not updated.”
“As from December 2025 , I have been trying to get my account sorted.
Woolworths instalments was added after I"ve made a payment.
This is reflecting bad on my account. Every month I receive calls from Woolworths to make payment arrangements, however my account is up to date.”
“Who buys in your clothing? Everything is Grey, brown, black and white. Boring clothing. That's why the consumers turned to Shein, colour and imagination. All SA clothing stores looks like North Korea. Bland colours.”
