“I have wrote to complaints as well but sorry your food is not up to scratch anymore you are paying a higher price for good food but recently the quality is pathetic. From the cheese that is pre packed with a bite mark in to a dangerous price of glass or wood in your salad. I complain how many people and just don’t shop there anymore? Very dissapointing.”
“Everything about this app is bad.
Log in million times....change password million times...click keep me signed in but still asks to sign in....change password again...accepts new password...then asks to sign in again.....what on earth???
No rewards no benefits of any worth or value that makes using this app worthwhile......
Learn from checkers 60 !
I gave up with woolworths app long ago and not sure why I thought I'd give it a retry ....big mistake...affirmed my decision of why I gave up in the first place....spoke to many others and all have similiar complaints ....
Dash not even dashing!”
“I’m very disappointed with the beef bones I bought from Woolworths. The bones had almost no meat on them—mostly just fat and oil. I expected better quality from Woolworths, especially considering the price. Please look into the quality of this product because it was not worth the money.”
“As a Hindu and like many other Hindus that support Woolworths it would have been pleasing to see a sign at your entrance offering good wishes for our fasting month .I am aware you do take notice of offering your wishes to other faiths .Dissapointing that Woolworths picks and chooses on who gets a shout out and who doesn't.”
“Bought a packable puffer ladies jacket 02 June 2026 priced at R799 and the elastic drawstring of the hood came loose today?
Would think this is excellent quality”
“Will never buy chicken schnitzels from Woolworths ever again. It is tough and unedible!!..You pay through your neck for supposedly quality products. Not worth it..pleade do yourself a favour and bypass Woolworths...they will not see me again”
“Food mostly out of date, at times in date but not usable, as gone bad, and none are sealed lids just pop off, and cans appear faulty and can not open if i spend 75 as u have to for orders and csn only irder obce a month to a fortnight if lucky thrn receive at a ungodly hour when noone cooks or eats unless obeise instead starving a customer as no food avsilabilty and when it is not everythibg is vorrect and if yout wanting yo make somethong and they dont have it the ingredients for that one thing is now no good so theres no point in buying woolwirths food unless u maybe able yo eat it rven though its not from one thing it has multiple things contains some meat or some from some other all mixed in togrther are you serious i would have upload pictuees but for some reason like other stores there yoyr not allowed”
“Woolworths Key West. Thank you to Neo in the ladies underwear department! She was so patient with me and gave me top tier service even though I was only there to fit on to order online. I will be visiting this store again. Thank you so much for being so kind and willing!!! Please give her a raise!”
“Sphamandla the Manager at Woolies Vanderbijlpark, I would love to thank you for going the extra mile in giving us shopping with a smile - appreciated”
“I don't want another app on my phone, but in order to benefit my charity, apparently I have to load yet more nonsense to take up more space. I've tried four times to get a card so that I don't have to carry my phone with me when I go shopping, but to no avail.
Moreover, you're spamming me with emails, even though I'm sure I asked not to be contacted. There appears to be no easily locatable space on the app to allow me to disable your communications.
You're not reading your customers, who are already overwhelmed by heaps of spam from everyone. It leaves a sour taste for me and making me consider rather just using Checkers.”
“Woolworths get a product like gluten free rolls that are devine, but then suddenly disappears and cannot give clients a answer why. Same with Gluten free pizza bases. They also started increasing their sugar in products. There is also about no sugarless(no sugar added) products any more. Great disappointment, but they do not care.”
“It is disgraceful that you choose to "tie our hands" by FORCING us to have an App on our phone and disregarding a physical card which virtually every retail establishment uses. You may see yourselves as bring progressive want to be "ahead of the curve" but you need to take cognisance of the fact that a lot of elderly people like myself and not everybody likes to have endless Apps on our phones or even travel with one's phone all the time. I am to say the least seriously unimpressed and judging by the conversation in the queue I am no alone. Whatever happened to ones constitutional rights ??!!!”
“I got somehing as a gift and when I tried to return the baby re eiver(which was the gift) they would not let us return it as it did not have a black tag and nothing else was wrong
This was musgrave branch”
“I got somehing as a gift and when I tried to return the baby re eiver(which was the gift) they would not let us return it as it did not have a black tag and nothing else was wrong
This was musgrave branch”
“I placed an order on the 25th of May, cancelled the order but I have been trying to request for a refund since the 9th of June. All am getting is the issue has been escalated. To who?
They don't respond to the emails or anything. It's so tiring”