Woolworths SA Reviews

Name: Woolworths SA
Rating: 1.52

1.5 Rating 705 Reviews

11 %

of reviewers recommend Woolworths SA

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1.5

Based on 705 reviews

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Woolworths SA 1 star review on 21st December 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service at Woolworths Tyvervalley Café is absolutely non existent. If an waiter arrive after waiting more than 20 mins and you place your order, the waiter is better knowing, example: asking for sourdough you get asked do you want white or brown bread, when telling the waiter you don't want any oil used she says they only use butter. Oil, butter is the same thing. Why want to be better knowing than what the customer are asking for. Eventually when the food arrive it is cold, the ingredients isn't the same on the 2 pieces of sandwich. Every time I give them a chance to go and sit and order, but it is just a disaster. And it isn't just from now, it is from the day the café opened in the new space. It is bad, because when you are done with your shopping you are tired and hungry, you don't want to walk to the other side of the mall, and the mall doesn't have decent restaurants that you can eat something healthy. They need to sort out the lack of waiters, the service, food and noise inside (they didn't sound proof the space inside). Surely the management of the Café must be aware of the problems they are having?”

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Posted 1 week ago

“I visited Woolworths greenstone since I was around there. I bought a full chicken only to find that it was not well cooked when I got home 😭, when I try to microwave it blood is coming out . Worst experience I even had to throw it away”

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Posted 1 week ago

“Today I visited Woolworths Promenade branch to do my monthly grocery shopping, and unfortunately I had a very disappointing experience at the tills. The gentleman assisting me was very unwelcoming from the start. I greeted him, but he did not greet me back. I also informed him that I had reusable bags with me, yet he remained silent throughout the interaction. After packing my groceries into my bags, he added extra bags without even asking me, and I chose to stay quiet. What made the experience more uncomfortable was that he never communicated at all ,not even to ask whether I had a loyalty card.I even thought he was non-verbal.I eventually handed him my phone so he could scan my Loyalty card, and the only time he spoke was to tell me that my phone was locked. In all my years of shopping at Woolworths, I have never experienced service like this before. This was my first negative experience, and it left me feeling very disappointed.”

Helpful Report

Posted 1 week ago

“MUSGRAVE - LADIES COUNTER TELLER AND CUSTOMER CARE SUPERVISOR - The interaction I had with staff during a return query was unhelpful and lacked clear communication and professionalism. I also found the manner of engagement to be dismissive and not aligned with the level of service expected from Woolworths. I am requesting that this matter be reviewed in relation to staff conduct and overall customer service standards at the branch as this is not the first time.”

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Posted 1 week ago

“The service at Woolworths coffee shop at Village Square, Durbanville is the worst you can experience. The staff in the kitchen needs some training. They are more interested in challenging each other than preparing the food and the manager is not able to manage them!!”

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Posted 2 weeks ago

“Woolworths you need to review your prepared meals, very few options for garlic allergies Nothing to choose from, why does every meal have to have garlic in. I am sure l am not the only one who feels the same”

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Posted 2 weeks ago

“Went to Woolworths Cascades disgusting service unfriendly slow with orders Overall terrible Plse address”

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Posted 2 weeks ago

“Woolworths are starting to loose the plot. Lynnridge mall store - Saturdays many out of stock items and the cashiers are the most unfriendly if all the supermarket chains. What is going on? Worst of all, they just don't care!!”

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Posted 2 weeks ago

“Bought 1.8l ice cream from your Westwood Mall store. When I opened the ice cream it was half way full,weighed it and weighed 1.5l.This to me is a total rip off paying like R 99.99 for 1.5l shocking”

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Posted 3 weeks ago

“I've been buying my kids clothes at woolies..my son was born 2021 since then till now 2026 I haven't had any issues with their clothes but this year 2026 that's when I experienced change in their clothes they turn to lose color n they not even 3 months old im not happy with color fading however im happy with the texture of clothes please do something regarding that because all the clothes that I bought recently they like that they lose color his now 5years old..”

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Posted 3 weeks ago

“The 1kg Burrito and chicken ready meal was the most disgusting thing I have ever bought from Woolies . Stodgy wrap, tasteless questionable sauce and not a lot of chicken. VERY disappointing. Threw most of it in the bin”

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Posted 1 month ago

“Why do all the egg at Woolwoths STINK so much long before expiry date. What is wrong with the eggs?”

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Posted 1 month ago

“I am not impressed with this RIDICULOUS store. what i am going to say is NEVER purchase a name brand product from them . i have bought 2 branded products 1) was Steve madden shoes - i went back the very next day as in the box were 2 Different sizes - 2 hours of arguing about this i had the box - the slip the everything and it was implied that i swopped them ....... WOW! then 2) someone got me a pair of LEVIS but bought 1 size too small - it was a gift so the Tags were removed - Woolies have the SAME garment on the shelf - they can see they BRAND NEW and NOPE they refuse to exchange. Woolies used to be my go to place - NO MORE treated like rubbish even when THEY made the error Crazy No return allowed no swop out allowed so here i sit with Levi jeans size 30 that reach my thighs !!!!! I am not a twiggy - i am a Marylyn, i have hips!”

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Posted 1 month ago

“I love the Tiramisu cake and I bought 2 cakes from woolies norkem Park 1 week apart and they both had hardly any cream between the layers. I understand times are tough but come on dry cake???? 😒 Do better woolies I cannot buy a tiny cake for R300 and get no cream that's ridiculous”

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Posted 1 month ago

“I'm at Woolies Kids floor in Southgate trying to get shoes for my daughter, I asked a lady Shelly/Sherry or Sharon who's on the floor to assist me and I start by greeting her and greeted her again thinking she didn't hear me the first time, she continued with what she was doing and said "ask the there by the till". Sounded so annoyed and rude.”

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Posted 2 months ago

“I am writing to express my shock and concern after discovering a screw inside a roast chicken purchased from your Howick branch. While cutting the chicken, I encountered the foreign object, which posed a serious safety risk. Additionally, the meat itself did not taste fresh or of acceptable quality, and I was ultimately forced to discard the entire product. I trust that this matter will be treated with the seriousness it deserves and that appropriate action will be taken to prevent such incidents in the future.”

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Posted 2 months ago

“Appalling food!! Raw, green rotten rotisserie chicken!!”

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Posted 2 months ago

“Gooday I am mainly writing this review because i have a major concern and complaint. I have no issues with service at any woolworths. Really i dont. Its very pleasant shopping there but Woolworths your very inflated unjustified prices is actually sad. Sad that you do this to so many loyal customers. In an already hard economic climate we have to pay rediculous prices. Woolies was great not anymore. Im not going to name and shame any store. This is for rhe big bosses. I hope they see this. I am going to lead a protest with regards to this because us as South Africans are far too accepting. I dont have an account. I always buys for cash and enjoy many of your lovely produce which i sacrifice to buy so imagine my distress when i came home and peeledthe avos which cost R89.. and a tiny chicken noodle salad. I think it may have been cajun which was R74.99. It tasted old and terrible with a few tiny pieces of chicken. I threw it out. The other readymade meals are just damn rediculous and insult to us patrons. Certainly I understand prices went up but the quality and portion size is such an insult. Taking action to make a change.”

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Posted 2 months ago

“I don't even want to give one star, but it seems like you need to give a star to be able to write a review. Just bought a sandwich from Woolworths in Sandton City, chicken mayo from the counter where they sell the pies. It does not even have butter on it. Woolworths is extremely expensive and then you do not even have butter on your sandwich and the chicken mayo is dry. Very dissapointed, after paying R52 for a dry sandwich”

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Posted 2 months ago

“Worse place to have a credit card. So I got their credit card cause of the vouchers. But after 2 years I decided to close it. So I get a balance and they say OK you can close it 2mrw. I call the next day, no you owe let's say R500 so I pay it and then it reflects as it is now over paid so I call and say okay please close the account. Then some rude lady tells me I owe R6? And I'm like you guys said an amount I paid it and now I owe R6? Then she is like you have to wait 30 days for the R6 to reflect. Like wtf. Don't get a card with them. Worse place ever.”

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Posted 2 months ago

Woolworths SA is rated 1.5 based on 705 reviews