Woolworths SA Reviews

"Woolworths deliberately misled me in an attempt to promote and increase the sales of an international skincare brand called Erborian. I never purchase Erborian from Woolworths and this promotion, which I see as a binding agreement between two parties, was only entered into because of a proffered and promised free gift, Ginseng Infusion, +|- R1400. You had to buy two participating Erborian products in order to receive the free gift, which I did. The promotional jargon on their app and acknowledged by their staff could not be clearer. The free gift was also only available while stocks last and I checked that there was stock available before entering into this \u201cdeal\u201d. Side note, I purchase Erborian through another retailer and also online and free samples are common place as is custom with brands. Imagine my surprise when my two products arrived and in the place of the Ginseng Infusion, a microscopic 5ml sample. I immediately contacted them and as is also not a new thing with Woolworths customer care, they didn\u2019t understand what was wrong with the free gift and wanted proof of the still visible promotion. They are deliberately playing dumb. I sent through everything and now they are ghosting me. Well, the dismissive, arrogant and appalling way they have dealt with this has resulted in me taking measures and I will open a case against them with the relevant Ombudsman. False advertising in order to increase sales is one thing, but if you still have the temerity to not rectify the situation by upholding your end of an agreement or offer a reasonable apology, then you need a reality check. They have become too big for their breeches and people have become complacent and let\u2019s be honest, they are incredibly expensive and I demand good and fair and honest service for that kind of money.. and so should you!"

"I often buy the butter rotis and every time experience the rotis to stick together. Resulting in breaking. Unpleasant when serving it to guests"

"The Woolies Dash drivers are maniacs and do not obey the road rules at all. I managed to stop the one driver after he skipped about 6 stop streets and he was very rude to me and wanted to report me - for what I am not sure ? Really Wooolworhts if you have your logo on a service you should ve responsible - half of them do not even have licenses !!! Shaughn 082 7847966"

"Greetings once again, I'm over the moon Woolworths Hygiene Face soap. The best ever, can't get enough of the Aloe and Green Tea and Lemon Fragrance. smell divine and foamy lather my skin so smooth. My entire family loves it too. Keep it up Woolworths. The price is great too."

"Bought a chicken, mayo and avo roll from Woolworths Sandton City. Was so dry that i had to drink water in the car to wash it down after each bite, the avo was just placed on the side of the roll, therefore the whole side was messed with avo. The most disappointing roll i have ever had at woolworths, their quality is definately going down. Told the manager the next day that i was so hungry and had left the centre so ate it, showed him pictures that i took of the quality, he just says he will tell the staff as there is a way to make the rolls, no apologies, nothing, think i better look at other places to shop. Woolworths is loosing the one thing they had, customer service."

"After so many emails regarding ladies underwear I have been ignored totally by Woolworths.I get a response saying an agent will contact me but still nothing.I have been asked to send my underwear as proof after I wrote that Woolworths sells cheap material for ladies panties that after a few washes the hems come off.I am still waiting for the technologist to reply as to why this is happening but still nothing.They have my panties with them.Do now what??Are the making my panties ????This is really bad,at least let me know what the technologist found out about the material .I hope someone from Woolworths will read this and take notice."

"I ordered 1 bouquet of flowers, they added 2, which I had to pay extra for"