Woolworths SA Reviews

"Woolworths really needs to fix their Dash App. It either hangs or the payment process does not work.\r\n\r\nI tried twice last night and twice this morning to make delivery purchases on the app.\r\n\r\nOn all four occasions, I approved the transactions on my banking app and the amounts were debited off my cheque account account, but did not register on Woolworths side. So now I have four amounts amounting to R3061.22 debited off my account without any order number or confirmed order. There have been NUMEROUS complaints about your APP and the same issues keep recurring. The Checkers 60 60 app is never down, it works perfectly - Woolworths needs to up their game. I spent an hour in total this morning between calls to Woolworths Online and Absa to try and get this resolved. My air time, my time and a huge inconvenience. There are always issues with the app just hanging or payments not going through. Come on Woolworths, you can do better!"

"Dash Order #01740645785\r\n\r\nVery bad experience with this Woolworths online service! Such an horrible service!!\r\nSending missing items, sending you bread with some slices missing, Not refunding your money back neither to come collect the wrong items that has been sent out. \r\n\r\nVery Unprofessional!!"

"Actually i love Woolworths on the overall but \u2026 tried to find a bra online and in the store size 34 dd and not one of the many styles i chose did they have in stock. Please could you look into that. The stock range for the whole of the western cape."

"Actually i love Woolworths on the overall but \u2026 tried to find a bra online and in the store size 34 dd and not one of the many styles i chose did they have in stock. Please could you look into that. The stock range for the whole of the western cape."

"I am beyond disappointed.\r\nI ordered 17 items and only 4 were delivered yesterday.\r\nI called and was told 2 boxes were delivered when I only received 1box.\r\nI called the driver who came and he told me he only was given 1 box so WHERE ARE MY BABY CLOTHES?\r\n\r\nCan I get urgent assistance as I'm stuck with no baby clothes and about to give birth with no direction or explanation. On the app it shows that items were delivered when I received nothing. This is appalling and heartbreaking as clearly my items are either missing or stolen.\r\n\r\nCan this please be resolved. Reference number is 46464289. Order number is o1722549547."

"Horrible experience with online order. Order placed on the 1st of December, delivery date was 6th. Apparently the courier came on the 4th without any prior notification , I was not home and without even calling they just left . Status updated \u2018we couldnt find you in the provided adress\u2019. Since then everyday the parcel is out for delivery then nothing happens, called customer care numerous times without any resolution. At this point I think i will never receive it. It was worth just above 1000 Rand. Never never going to Woolworth again. Rather go to zara or forevernew."

"If I could give a - 0 I would. PLEASE read this before applying for a credit application. They falsely advertise R2000 voucher. Please see the attached photo \u201c catch\u201d of the century. Woolworths is STEALING from customers. Please use your common senses before falling like I did! It is a SCAM"