All my debit orders off all the financial intuitions like millions of Sout Africans went of on the 14th of Dec’24. I made the eft transfer to my WW Credit card and even paid a R1300 more as my instalment requested. My payment only reflected on the 18th of Dec’24. Then I started getting A lot of SMS stating I have to pay my Woolworths account its overdue, I e-mailed and all the e-mails was a copy paste of a internet script with exactly the same words every time, with they try to reach me via phone even with a time 15:55PM AND BEING SARCASTIC ABOUT IT AS WELL AS YOU DID NOT ANSWER YOUR PHONE and they apologise for inconvenience. Please every call I got there was no one on the other side of the line that you hello 4 times to put phone down, replying to mail all the sudden you get someone very Softley saying a recitation and when do they call NOT in office hours on a Sunday a freaken Sunday and after 5PM while you are driving home. All the mails said, “Our billing cycle takes place from the 15th to the 21st each month.” My payment only reflected on their side the 18th AFTER THE 15TH and they insist I must make that instalment as they do not see it as my monthly instalment and I’m overdue. I blocked the number phoning me as they are unprofessional and insufficient, all the mails answered a new person answer you not having even you last reply you sent on his/her mail and again sincerely apologise for the inconvenience.BS! I made the instalment, and they can say thank you for a Dec you spent more than normal. All the other people I know debit orders just like mine change in a Dec know Woolworths come and said they do not see early payment as a instalment payment, they are not human and forcing people to pay double in Dec, I received my statement and it reflect I’m overdue and have to make a double payment end Jan’24. Lets take a bet as well they will start treating you with blacklisting and lawyers letter of a instalment you did pay. and they take 2 days to answer Take the card and shove it where the sun so not shine