Placed an order online for a gift. Paid with a credit card.
Item was too big so it was to be exchanged for a smaller size , sent the delivery note and tax invoice to exchange at a store. Correct size was available at the store. Was told it could not be exchanged, it will be refunded to my credit card.
Why?
After an hour, was given a gift card.
Made no sense.
Took the gift card and purchased same item in the correct size.
Where's the common sense.
1 month ago
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