Absolute daylight robbery, scammers, they don't care, they don't listen and they will charge you whatever tombola number comes out of their ass, they are completely unhelpful, they ball you from one dept to another, no apology, no help, no nothing, the prices skyrocket like mad and nobody cares. The internet was really bad, it continously went down, they charged me for a phone line I never had even connected or on plan whatsoever, I was out the contract and I bothered to read it, it did not say anywhere that it was a rolloever anywhere, but they did not want me to leave so they kept generating bills after I had left, put it in writting and returned their faulty router back to them, now I'm getting this horrible letters from a debt recovery company called carsuk, really nice, Avoid like the plague is the worst company I have ever had the displeasure to deal with.