When I had to buy, they behaved like beggars. After buying I have become a beggar. Average time of responding to telephone is over half an hour. Useless service. Its almost 6 weeks, my cloud service is not updated. Still there sales department is begging me to change my home broadband also. Shameful people. For God sake Don't buy from them. Extremely useless after sales. My new router has not been installed even though their Engineer came. New phone has not been given to me yet, PLEASE FOR GOD SAKE DON'T TAKE FROM THEM/See Pic below listening to music for 33 minutes