I spoke to one of the agent . My boss is on holiday and am the manager for f the shop . So here is my story I rang them and snd mention shop name postcode and ac number I told them am the manager of the business all I ask them just solve the issue . I kept disconnecting the Wi-Fi it’s been over two days and still it’s happening.the lady I spoke to her name is ELIZA.she said she can’t speak to me as am not owner of the business but I requested her my boss is on holiday and am the manager of the business all I need from u just to solve the Wi-Fi connection issue she just refused me and we just having loss our business in two days as it a takeaway and mainly online business.pms don’t use XLN ITS A TRASH. They always have this kind of problem