I have cancelled their line in December and it is changed to Sky Business. XLN have billed me in January as well. I am now on the call and call connected to advisor in 10 minutes and asked the question can you check the status on my telephone number, he said let me check, now he put me on hold for more than 30 minutes. Shameful , don’t sign up to XLN. I have been with XLN for more than 6 years. They are awful