I have been with XLN Telecom for almost 6 years and I had a couple of weeks off work due to my partner's cancer treatment so I could not pay my installment last week.They sent me a text message and I called them on the same day may be after 5.30 or 6 pm and their office was closed so I have tried next morning, unfortunately, I could not dial because they have disconnected my phone. So I would urge people to think about this inhumane company.