Worst company ever I've dealt with. 10 years of dealing with many business lines XLN are the worst. Add on insurance products without my permission by sending out soft letters saying automatic enrolment which I never even received. Charging me over £100 for a missed appointment. I've never had a missed appointment so when I call to ask for my money back I'm told I need to wait 8 weeks for it while they investigate it with open reach. Absolute RUBBISH!!! BT were slightly higher in terms of price but honestly never had these kind of issue. Anyone on XLN please please please check your invoices monthly. A £40 a month max contract ended up with me paying £175 this month. Thank God I checked