I am a frequent customer for myself and my Daughter , we where looking for 2 outfits to wear to a wedding but all your occasions dresses are only online I ordered 5 dresses 3 each to try and picked 2 , then the original dress my daughter wanted came back in stock so I ordered 2 more I returned 3 dresses and kept 2 incase the new ones didn’t arrive , while I was instore I purchased a pair of leather leggings and a top for my daughter to wear on hen night the assistant was amazing I explained that I was holding on to 2 dresses as we had orders her first choice which was now back in stock , today I returned the final 3 dresses as we where delighted with the first pick , I took them into your East Kilbride Glasgow store unfortunately the girl was sullen and extremely unhelpful her tone when she spoke to me was argumentative, (are they on your card is your card signed and scrutinised my signature but in a way that made me feel very uncomfortable ) I had returned all dresses in good condition and in original wrapping with the receipts was pleasant I work in a store myself , and when I said I didn’t have any trouble last week she dismissed me raising her voice to glare at me and say it’s always the same , in the last 2 months we have spent over £300 in your stores , I have never had a problem before , but I am so angry I will never shop in yours again