They are the worst !!! . They don’t know what they’re doing , it seems like there is never anyone there to answer the phone . Who starts their customer service at 12 pm eastern standard time ? Really ? Hire some remote people on the EAST COAST!! The shipping is terrible . I paid a hefty $25 for expedited two day shipping that I ordered over a week ago and have not received my order yet .I want my shipping fee back now . This is the WORST , most unprofessional company I have ever had the displeasure of dealing with . They need to Train their staff and get their customer service together for god sakes . I’m at my wits end with these people .