I placed an order for business cards with express delivery ($23 extra). Needed them ASAP. I logged onto my account the next day to check the order status and found out it was cancelled— no email or text notification whatsoever. I understand if something I put on the cards violated the company's guidelines. However, to not notify me, especially when I'm paying a high delivery fee for EXPRESS shipping (the maximum amount), is incredibly bad customer service and highly unprofessional. Shop for personalized items as well.
3 years ago
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