Edward
Had everything designed for my wedding project. My fiancee spent countless hours designing the template and we were excited once we submitted the work. Zazzle canceled our order 4 days later saying there were possible copy-right images for our seating chart and seating table numbers. Called customer service immediately after and they said it had to do with our photos in the project. The customer service rep told us to remove the photos and reorder the project and everything should be fine. The very next day our order got canceled again because it is not in compliance with guidelines. This is now pushing close to our wedding date, and we don't have extra time to spare. We did what the customer service rep told us to fix the issue and now we're stuck with another issue without detailed explanation. Tried to call again immediately this morning, but the phone lines are conveniently down on the weekends. I assume this company just wants to corner us and force us to go with them for expedited shipping so they can make an extra buck. We'll pay for expedited shipping for another company elsewhere. This has been a nightmare for us, and I do not recommend this company.
1 year ago
Read Zazzle Reviews
Zazzle has a 4.5 average rating from 6,328 reviews
Related Photos & Videos

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial