I ordered 6 personalised plates for Christmas, ordered in good time and they came in good time, they look how I imagined and I am very pleased with them... if a bit expensive, but as the famous saying goes “What the heck....it’s Christmas”🎄For this I would have given 5 stars. However today I noticed another £12 going out of my account from Zazzle... I emailed and apparently I was a black member which would cost me £12 a year, news to me....for this no stars. But the person replying to my email answered straight away and cancelled this membership 😏 and I have been given a credit... three stars. Mind you I’m too scared to use it in case I accidentally become a black member again😳 Hence two stars